Is this a joke?
"This item is pathetic. I have been trying to contact Wusthof about how terrible and next to useless it is and that I want to return it for a full refund. Nobody has gotten back to me yet unfortunately and it has been a lot longer than the 48 hours they say they need to reply. I even messaged them on Facebook and also instagram but no reply there either. At first the tool looked good. Easy to set up and with different belts for sharpening and honing etc. however when powered on and trying to sharpen the belt stops. I tried again by holding the knife a bit lighter and the same thing. The instructions say pull the knife along the roller while holding against the angle guide. This doesn’t work. It just stops the belt. Looking inside it’s just a small rubber belt that appears to slip or even stop. Just pathetic and a waste of money."